Returns & Exchanges

At Mary Maxim, we want you to be completely satisfied with your purchase. If your fashion items or kits do not meet your expectations, you can return them within 60 days of the invoice date for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team via phone or email to request a Return Authorization number and confirm your order details.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all labels, tags, and components of the kit or garment are included.

3

Ship the Items

Affix the provided return label to your package and drop it off at any authorized carrier location; please keep your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned merchandise, we will process your refund to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing